Last Updated: 18/11/2025

Who We Are

Oriental Carpet House is a New Zealand–based handmade rug company. We specialise in sourcing, selling, and delivering premium handmade carpets throughout New Zealand. Our website address is: https://orientalcarpets.co.nz/

We are committed to protecting your personal information and handling it responsibly in accordance with the New Zealand Privacy Act 2020.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, plus the visitor’s IP address and browser user agent to help detect spam.

An anonymised string created from your email address (a hash) may be sent to the Gravatar service to verify if you are using it. Their privacy policy is available at automattic.com/privacy. After your comment is approved, your profile image may be visible to the public alongside your comment.

Cookies

  • If you leave a comment, you may opt-in to save your name, email address, and website in cookies. These exist for your convenience and last for one year.

  • When you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal information and is removed when your browser closes.

  • When you log in, several cookies store your login details and display settings. Login cookies last for two days; screen preference cookies last for one year. Selecting “Remember Me” extends login cookies to two weeks.

  • If you edit or publish an article, an additional cookie is saved, containing only the post ID. It expires after one day.

Embedded Content from Other Websites

Articles or pages on this site may include embedded content (videos, images, articles, etc.).
Embedded content behaves exactly as if you visited the third-party website directly. These websites may:

  • Collect data about you

  • Use cookies

  • Use third-party tracking

  • Monitor your interactions with their content

This applies even if you are logged into that third-party service.

Who We Share Your Data With

  • If you request a password reset, your IP address may be included in the reset email.

  • Visitor comments may be checked through automated spam detection services.

  • For ecommerce orders, your information may be shared with trusted third-party partners such as:

    • Payment processors (e.g., Stripe, PayPal, or local NZ payment gateways)

    • Courier and delivery services

    • Website hosting and security services

These partners receive only the information required to fulfil their service.

How Long We Retain Your Data

  • Comments and their metadata are kept indefinitely, allowing us to approve future comments automatically.

  • For users who register on our website, we store the personal information provided in their user profile.

    • Users may view, edit, or delete their information at any time (except usernames).

    • Website administrators can see and edit user information.

Order information for ecommerce purposes may be retained for accounting, tax, and legal compliance.

Your Rights Under New Zealand Law

Under the Privacy Act 2020, you have the right to:

  • Request a copy of your personal information we hold

  • Request corrections or updates to inaccurate data

  • Ask us to erase any personal information we hold (unless we are required by law to keep it)

  • Withdraw consent for marketing emails at any time

To make a request, contact us at: info.orientalcarpets@gmail.com

Where Your Data Is Sent

Visitor comments may be checked using an automated spam detection service.

Order and account-related data may be stored or processed on secure servers located in New Zealand or internationally, depending on our service providers. All third-party partners are required to comply with privacy and data protection standards.

How We Protect Your Data

We take reasonable steps to keep your information safe, including:

  • Secure server technologies

  • Encrypted payment processing

  • Access controls for staff

  • Regular site security checks and updates

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us at:
Oriental Carpet House NZ
Email: info@orientalcarpets@gmail.com
Phone: 022 062 2827
Address: 1314 Cameron Road, Greerton, Tauranga 3112